Customer Service (CS) is called "The New Marketing" according to FORBES. INTERACTIVE has recalled literature about CS (Customer Service) from different sources to deliver a Training Program suitable to a wide range of trainees.

Fortunately enough, we have found that what we call "The Customer Service Pathway" drive us through some skills and competences, useful for the Corporate development but also useful for all interpersonal relationships. These competences, WORK everywhere, being part of a Corporate Business, in our everyday life or even in our family life . We will see along the training that exercising these competences IMPROVEour lives in our working environment. The do's and Dont's of the CS HELP US to differntiate and give us better chances to succeed in our Job hunting.